Terms of service

These terms apply to purchases made at shopcozynest.co.uk (the "Store"). The Store is operated by COZYNEST GLOBAL LIMITED, a company registered in England and Wales (company number 17421280), registered office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom ("we", "us"). By placing an order you agree to these terms. Nothing in these terms limits any rights you have under the consumer protection laws of your US state.

1. Who can order

The Store sells to customers with a delivery address in the United States. You must be at least 18, or have the permission of a parent or guardian.

2. Orders

After you place an order, you'll get an email confirming that we've received it. We accept your order when we ship it and send a shipping confirmation.

We may cancel an order and refund you in full in these cases:

an item is out of stock,
there is an obvious pricing error,
we cannot deliver to your address.

3. Prices and payment

All prices are in US dollars (USD).
Applicable sales tax is calculated and added at checkout.
Payment is taken when you place your order through our secure checkout.

4. Shipping

Delivery areas, times and costs are set out in our Shipping Policy. Delivery dates are estimates. The risk of loss passes to you when the order is delivered.

5. Returns and refunds

See our Returns & Refunds policy.

6. Product information

We aim to show products, colors and sizes accurately, but small differences can occur because of screen settings and manufacturing. Please follow any care and safety instructions provided with your item.

7. Liability

To the fullest extent permitted by law:

our total liability for any order is limited to the amount you paid for it,
we are not liable for indirect or consequential losses.

We do not exclude any liability that cannot be excluded by law.

8. Privacy

We handle your personal information as described in our Privacy Policy.

9. Changes

We may update these terms from time to time. The terms in force when you place an order apply to that order.

10. Governing law

These terms are governed by the laws of England and Wales. This does not take away any mandatory protection you have under the laws of the US state where you live.